Management Information System for the SMEs Product: Observation on the Impact of E-Marketing on Customer Trust during the Pandemic


  • Gao Longgang City University Malaysia
  • Chee Wei Ming City University Malaysia



information quality, service quality, consumer satisfaction, company reputation, safety


The purpose of this research is to identify the impact of E-Marketing of household Products on consumer trust during the pandemic. Many businesses have been affected in many ways and most of them from the sales performance. However, they turn the business to online platform for the business survival. Hence, this research will investigate the impact of E-Marketing on consumer trust.


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How to Cite

Longgang, G., & Ming, C. W. (2023). Management Information System for the SMEs Product: Observation on the Impact of E-Marketing on Customer Trust during the Pandemic. Journal of Digitainability, Realism & Mastery (DREAM), 2(10), 31–42.