AL-BAZAIYAH, S. A. Service Recovery Performance of Frontline Officer in the Public Sector Organization in Jordan. Journal of Digitainability, Realism & Mastery (DREAM), [S. l.], v. 1, n. 03, p. 56–68, 2022. DOI: 10.56982/journalo.v1i03.29. Disponível em: https://dreamjournal.my/index.php/DREAM/article/view/29. Acesso em: 28 oct. 2026.