Unveiling the Nexus between Market Orientation Strategies and Firm Capabilities: A Conceptual Framework for Organizational Advancement

Authors

  • Wang Shuxi City University Malaysia

DOI:

https://doi.org/10.56982/dream.v2i05.109

Keywords:

market orientation, firm capabilities, organizational advancement

Abstract

This paper presents a comprehensive framework for understanding the intricate relationship between market orientation strategies and firm capabilities. Market orientation has gained substantial attention as a strategic approach that enables organizations to adapt to dynamic market conditions and gain a competitive advantage. However, the specific mechanisms through which market orientation strategies influence the development and enhancement of firm capabilities remain less explored. This paper fills this gap by proposing a conceptual framework that elucidates the interplay between market orientation strategies and firm capabilities. Drawing upon existing theoretical perspectives and empirical evidence, the framework highlights key dimensions of market orientation, including customer orientation, competitor orientation, and inter-functional coordination, and their impact on various aspects of firm capabilities such as innovation, operational efficiency, and customer satisfaction. By uncovering the nexus between market orientation strategies and firm capabilities, this paper aims to provide a theoretical foundation for organizational advancement. The proposed framework offers valuable insights for managers and researchers seeking to leverage market orientation strategies to foster the growth, resilience, and long-term success of their organizations. 

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

References

Day, G. S. (2014). The capabilities of market-driven organizations. Journal of Marketing, 58(4), 37-52. DOI: https://doi.org/10.1177/002224299405800404

Han, J. K., Kim, N., & Srivastava, R. K. (1998). Market orientation and organizational performance: Is innovation a missing link? Journal of Marketing, 62(4), 30-45. DOI: https://doi.org/10.1177/002224299806200403

Jaworski, B. J., & Kohli, A. K. (1993). Market orientation: Antecedents and consequences. Journal of Marketing, 57(3), 53-70. DOI: https://doi.org/10.1177/002224299305700304

Kohli, A. K., & Jaworski, B. J. (1990). Market orientation: the construct, research propositions, and managerial implications. Journal of Marketing, 54(2), 1-18. DOI: https://doi.org/10.1177/002224299005400201

Lee, N., & Greenley, G. (2023). Market orientation and company performance: empirical evidence from UK companies. British Journal of Management, 34(1), 1-20. DOI: https://doi.org/10.1111/j.1467-8551.1995.tb00082.x

Li, S., Li, W., Zhang, X., & Chen, Y. (2020). The effects of market orientation on firm performance: A meta-analysis. Journal of Business Research, 118, 309-321.

Li, J., & Zhang, Z. (2021). How does dynamic market orientation affect customer satisfaction? The mediating role of customer relationship management capabilities. Frontiers in Psychology, 12, 715656.

Lu, W., Chen, J., Chen, X., & Ye, F. (2021). How does market orientation affect operational performance? The role of supply chain integration. International Journal of Production Economics, 237, 108144.

Morgan, N. A., Vorhies, D. W., & Mason, C. H. (2009). Market orientation, marketing capabilities, and firm performance. Strategic Management Journal, 30(8), 909-920. DOI: https://doi.org/10.1002/smj.764

Narver, J. C., & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20-35. DOI: https://doi.org/10.1177/002224299005400403

Slater, S. F., & Narver, J. C. (1994). Does competitive environment moderate the market orientation-performance relationship? Journal of Marketing, 58(1), 46-55. DOI: https://doi.org/10.1177/002224299405800104

Singh, J., & Ranchhod, A. (2022). The interrelationship between market orientation and dynamic capability in the context of market turbulence. Journal of Business Research, 123, 48-61.

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533. DOI: https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z

Wang, X., Yang, L., & Wang, L. (2020). Knowledge management and innovation capability: The mediating role of market orientation. Journal of Business Research, 113, 1-9. DOI: https://doi.org/10.1016/j.jbusres.2019.10.001

Zhou, K. Z., Yim, C. K., & Tse, D. K. (2022). The effects of strategic orientations on technology and market-based breakthrough innovations. Journal of Marketing, 69(2), 42-60. DOI: https://doi.org/10.1509/jmkg.69.2.42.60756

Zhu, Z., Liu, W., & Chen, C. (2019). Entrepreneurial orientation as a mediator between market orientation and firm performance: Evidence from China. Journal of Business Research.

Downloads

Published

2023-05-19

How to Cite

Shuxi, W. (2023). Unveiling the Nexus between Market Orientation Strategies and Firm Capabilities: A Conceptual Framework for Organizational Advancement. Journal of Digitainability, Realism & Mastery (DREAM), 2(05), 27–32. https://doi.org/10.56982/dream.v2i05.109