Investigating the Effects of Motivation and Job Satisfaction on Performance among Telecommunications Employees

Huang Fang

doi:10.56982/dream.v3i10.271

Authors

Huang Fang City University, Kuala Lumpur, Malaysia

DOI:

https://doi.org/10.56982/dream.v3i10.271

Keywords:

motivation, job satisfaction, job performance, telecom sector

Abstract

This paper explores the relationship between employee motivation, job satisfaction, and performance in Beijing's telecommunications sector. The study proposes a theoretical model that links motivation and job satisfaction as key drivers of job performance, emphasizing how these factors interact to influence employee productivity and organizational outcomes. By reviewing relevant motivation theories and examining job satisfaction in organizational contexts, the paper highlights the critical role of motivation and satisfaction in enhancing employee performance. The framework also suggests that understanding these relationships is crucial for improving human resource management practices in the telecommunications industry. Future research directions include empirical studies across various telecommunications companies and urban centers in China, as well as longitudinal research to track changes in motivation, satisfaction, and performance over time.

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