Acceptance of E-Wallet Among Mobile Phone Users in China

Abstract

Coronavirus, also known as COVID-19, has compelled and encouraged the global public to avoid all activities involving physical contact, including money transactions. During the COVID-19 pandemic, the use of e-payment activities has increased due to people's concern that direct traditional payment methods could transmit the virus through physical currency, hence relieving consumers of the need to carry cash. Using a well-established unified theory of adoption and use of technology, this study seeks to identify the factors that influence the deployment of cashless payment among China students. This study contributes to the existing body of knowledge by investigating the influence of perceived danger, perceived usefulness, perceived technology security, hedonic incentive, and government backing on the adoption of e-wallets during the COVID-19 outbreak. Respondents from universities have been sent online questionnaires using the convenience sample technique. As a result, the study discovered that the effectiveness of e-wallet and e-payment among university students, as well as the relationship between social influence and innovativeness, are positively associated with the adoption of cashless payments.